Billing, Cancellation & Refund Policy

Last updated: August 2026 BILLING, CANCELLATION AND REFUND POLICY This policy applies to subscription and software fees paid to eSlice, Inc. It does not apply to investment capital, which is never billed through eSlice and moves bank-to-bank through licensed third-party rails and independent escrow (see eslice.ai/legal/payments-and-compliance). 1. What You Are Billed For All prices are in US dollars (USD). eSlice charges recurring subscription fees (for example, sponsor and marketplace operator plans, licensee platform fees, ownership-registry maintenance) and one-time software fees (for example, marketplace setup or SPV formation tooling). Current prices are published at eslice.ai/pricing or set out in your order form or license agreement. eSlice does not charge success fees, commissions, or other compensation tied to securities transactions under its current operating model. 2. Payment Methods and Recurring Billing Fees are billed to the card or bank account on file through a PCI-DSS compliant payment processor; eSlice never stores card numbers. Paid plans are billed in advance at the start of each billing period (monthly or annual, as selected) and renew automatically until cancelled. Access to the software is provisioned immediately on successful payment. The charge will appear on your statement under the descriptor "ESLICE" (or as otherwise shown at checkout). You will receive an emailed receipt for every charge. 3. Price Changes We will give at least 30 days' notice of any price change by email. Changes take effect at your next renewal; you may cancel before then. 4. Cancellation You may cancel at any time from your account settings or by emailing [email protected]. Cancellation takes effect at the end of the current billing period and you keep access until then. Licensee agreements may include additional notice terms, which are stated in that agreement. 5. Refunds - Monthly subscriptions: not refunded for the current period once it has begun. - Annual subscriptions: cancelled before the end of the term are refunded pro rata for the unused full months remaining. - One-time software fees: refundable in full if you cancel before work begins; not refundable once delivered. - Duplicate or erroneous charges: refunded in full once confirmed. Refunds are returned to the original payment method within 5–10 business days of approval. 6. Billing Questions and Disputes Please contact [email protected] before initiating a chargeback; we respond within two business days and resolve most issues immediately. Unresolved disputes may be escalated to [email protected]. 7. Contact eSlice, Inc., 11018 NE 11th St, Bellevue, WA 98004, USA · +1 (425) 671-1517 · [email protected] · [email protected]